Story behind the product
These oil & vinegar dispensers are derived from the penguin-type wine jug collection to complement the table service during the roast ceremony.
- Materials; 100% ceramic hight quality with different types of ceramic such as stoneware and matt white ceramic are used to obtain different finishes.
- Production: hand-finished artisanal production
- Details; shiny black and white smalt
- Capacity: A couple of dispensers with 200ml each one
- Conservation: please do not wash on dishwasher
Once your piece is packaged and ready for shipment, you will receive a notification in your account with your tracking number. If you are not available to sign the reception for the package, your piece will be held at the closest location. It is the buyer’s responsibility to claim the pack at the location before it is returned to the shipper. Should you need to hold the package at the closest location, contact the courier and refer to the tracking number to provide delivery instructions.
In the unlikely event that you receive a defective or damaged product a refund may be possible. Before a refund is possible, the defective product must be returned in it’s original condition and packaging. Shipping payments are the responsibility of the customer.
How to return
Send an email to firstname.lastname@example.org, with a photo and proof of purchase within 2 days of receiving your purchase with a descriptions of the damage.
1.Choose the return carrier that is most convenient for you (we normally recommend TNT or UPS).
2.Download the label spedition and send a copy to email@example.com
3.Pack the return carefully and stick the label on the package.
4.Leave the package at the chosen delivery point. The responsibility for the return is yours until the package reaches us, so remember to ask for proof of shipment.
5.Your return should take a maximum of 14 days to reach us andbe processed. You will be refunded through the same type of payment you used to place yourorder. We always try to be as fast as possible, but during peak periods, it can take a little longer.
If a package is returned because the buyer provided the wrong address or has not claimed a package after the delivery attempt, a refund will not be issued. The buyer must repay the shipping costs before the piece can be shipped again.
When can i expect to receive my order?
Your order will ship within 1-2 business days of purchase. All products are shipped via courier, for a 1-2 day delivery. Usually, orders arrive to destination after 2 days of purchase (Italy). Anyway, you will receive a tracking number once your order has shipped.