VASES II

-Size: print on paper A3 (42 X 29.7 cm)

-Material: paper 100% Cotton Fine Art Hahnemühle William Turner

Seller’s Shipping policy & Returns

Once your piece is packaged and ready for shipment, you will receive a notification in your account with your tracking number.

In the unlikely event that you receive a defective or damaged product a refund may be possible.  Shipping payments are the responsibility of the customer. ​Send an  email to silvia.lagunas@gmail.com with a photo and proof of purchase within 2 days of receiving your order and with a descriptions of the damage. If a return is possible, we will confirm it and you must activate the following steps:

1.Choose the return carrier that is most convenient for you (we normally recommend TNT or UPS).

2.Download the label spedition through the transport company you have chosen and send a copy to silvia.lagunas@gmail.com

3.Pack the return carefully and stick the label on the package.

4.Leave the package at the chosen delivery point. The responsibility for the return is yours until the package reaches us, so remember to ask for proof of shipment.

5.Your return should take a maximum of 14 days to reach us and be processed. You will be refunded through the same type of payment you used to place your order. We always try to be as fast as possible, but during peak periods, it can take a little longer.

Returned packages

If a package is returned because the buyer provided the wrong address or has not claimed a package after the delivery attempt, a refund will not be issued. The buyer must repay the shipping costs before the piece can be shipped again.