{"id":22415,"date":"2021-07-13T19:30:09","date_gmt":"2021-07-13T17:30:09","guid":{"rendered":"https:\/\/ei-design.org\/?page_id=22415"},"modified":"2021-11-22T18:42:35","modified_gmt":"2021-11-22T17:42:35","slug":"guide-support","status":"publish","type":"page","link":"https:\/\/ei-design.org\/en\/guide-support\/","title":{"rendered":"GUIDE SUPPORT"},"content":{"rendered":"<section class=\"section\" id=\"section_1734833785\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded\" >\n\n\t\t\t\n\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<h1>&nbsp;<\/h1>\n<h1 style=\"text-align: center;\"><span style=\"background-color: #ffffff; font-size: 120%;\"><strong>&nbsp;Support Guide for Creators&nbsp;<\/strong><\/span><\/h1>\n<p>&nbsp;<\/p>\n\t<div id=\"gap-1392066049\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1392066049 {\n  padding-top: 1px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1734833785 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  min-height: 189px;\n}\n#section_1734833785 .section-bg-overlay {\n  background-color: rgba(188, 250, 255, 0.4);\n}\n#section_1734833785 .section-bg.bg-loaded {\n  background-image: url(https:\/\/ei-design.org\/wp-content\/uploads\/2021\/04\/IMG-0228-1.jpg);\n}\n#section_1734833785 .section-bg {\n  background-position: 42% 29%;\n}\n<\/style>\n\t<\/section>\n\t\n<div class=\"row\"  id=\"row-495517511\">\n\n\n\t<div id=\"col-1729096804\" class=\"col small-12 large-12\"  >\n\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-width:0px 0px 3px 0px;margin:0px -3px 1px 3px;\">\n\t<\/div>\n\t\t\t\n\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>1.Settings Profile Creators<\/strong><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>2.Settings Personal Page<\/strong><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>3.How to create a PROJECT&nbsp; PORTFOLIO<\/strong><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>4.How to upload a VIDEO&nbsp;<\/strong><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>5.How to create a PRODUCT ON SALE &amp; shipping settings <\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #282828; background-color: #cfffff;\"><strong><span style=\"font-size: 120%; background-color: #cfffff;\">1. Settings Profile Creator<\/span><\/strong><\/span><\/h2>\n<p><span style=\"font-size: 120%; color: #768c8c;\">To complete your profile, click on Menu Dashboard \/ &#8220;Profile&#8221;&nbsp;<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-22418 size-full\" src=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/1def.PROFILE-2.jpg\" alt=\"\" width=\"1360\" height=\"723\" srcset=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/1def.PROFILE-2.jpg 1360w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/1def.PROFILE-2-1000x532.jpg 1000w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/1def.PROFILE-2-752x400.jpg 752w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/1def.PROFILE-2-768x408.jpg 768w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/1def.PROFILE-2-16x9.jpg 16w\" sizes=\"(max-width: 1360px) 100vw, 1360px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #282828; background-color: #cfffff;\"><strong><span style=\"font-size: 120%; background-color: #cfffff;\">2. Settings Personal Page<\/span><\/strong><\/span><\/h2>\n<p><span style=\"color: #768c8c; font-size: 120%;\"><strong>&nbsp;<\/strong><strong>&gt;Menu Dashboard \/ Settings:<\/strong>&nbsp;<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">Complete all information about your Personal Page; Creator information, location, social media links etc&#8230;<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">If you have a Basic or Pro Plan and you use our marketplace, don&#8217;t forget complete settings about <strong>payment<\/strong> y <strong>shipping mode<\/strong>.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-22419 size-full\" src=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/2.SETTINGS-creator.jpg\" alt=\"\" width=\"1307\" height=\"742\" srcset=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/2.SETTINGS-creator.jpg 1307w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/2.SETTINGS-creator-1000x568.jpg 1000w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/2.SETTINGS-creator-705x400.jpg 705w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/2.SETTINGS-creator-768x436.jpg 768w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/2.SETTINGS-creator-16x9.jpg 16w\" sizes=\"(max-width: 1307px) 100vw, 1307px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-size: 120%; background-color: #cfffff; color: #282828;\"><strong>3. How to create a Project Portfolio&nbsp;<\/strong><\/span><\/h2>\n<p><span style=\"color: #808080;\"><span style=\"font-size: 120%;\"><span style=\"color: #768c8c;\"><strong>What is a Project Portfolio?<\/strong><\/span> Project Portfolio is a promotional publication about one of your works or collaborations. <\/span><\/span><\/p>\n<p><span style=\"color: #808080;\"><span style=\"font-size: 120%;\"><span style=\"color: #768c8c;\"><strong>How can i create a Project Portfolio? <\/strong><\/span>C<\/span><\/span><span style=\"color: #808080;\"><span style=\"font-size: 120%;\">reate a Project Portfolio is very easy:<\/span><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt;Menu <span style=\"color: #768c8c;\">Dashboard \/ Projects &amp; Products:<\/span><\/strong>&nbsp;click button<strong> &#8220;Add New&#8221; <\/strong>and choose <\/span><span style=\"font-size: 120%; color: #768c8c;\"><strong>Project Portfolio<\/strong> <\/span><span style=\"font-size: 100%;\"><span style=\"color: #768c8c;\"><em>(only for Basic &amp; Pro plan, for Free plan you can <\/em><\/span><em><span style=\"color: #768c8c;\">create your project directly)<\/span><\/em><\/span><\/p>\n<p><span style=\"font-size: 120%;\"><span style=\"color: #768c8c;\"><strong>> Enter: <\/strong>Title<\/span><\/span><\/p>\n<p><span style=\"font-size: 120%;\"><strong><span style=\"color: #768c8c;\"><span style=\"color: #808080;\">&gt; S<\/span><\/span><span style=\"color: #808080;\">hort Descri<\/span><\/strong><span style=\"color: #768c8c;\"><span style=\"color: #808080;\"><strong>ption<\/strong> about your project (write in english please)<\/span><\/span><\/span><\/p>\n<p><strong><span style=\"font-size: 120%;\"><span style=\"color: #768c8c;\">&gt; Lo<span style=\"color: #808080;\">ng Descripti<\/span>on <\/span><\/span><\/strong><span style=\"font-size: 120%;\"><span style=\"color: #768c8c;\">(write in english max.400 words)&nbsp;<\/span><\/span><\/p>\n<p><span style=\"color: #33cccc; font-size: 120%;\"><strong>Note:<\/strong> Don&#8217;t worry about font text and pagination project, we&#8217;ll take care of it!<\/span><\/p>\n<p><strong style=\"color: #768c8c; font-size: 120%;\">> Upload Photo:<\/strong><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">Free format and good image quality. <\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">Weigh photo max.5MB <\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">You can upload max. 10 photo<\/span><\/p>\n<p><span style=\"color: #33cccc; font-size: 120%;\"><strong>Note:<\/strong> Don&#8217;t worry about order photos and pagination project, we&#8217;ll take care of it!<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>> Choose: <\/strong>best Categories and Tags on PROJECT section.<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>> Click: <\/strong>Submit for review.<\/span><\/p>\n<p><strong><span style=\"font-size: 110%; color: #33cccc;\">Wait for our confirmation of publication<\/span><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-22423 size-full\" src=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/4def-PROJECT-PORTFOLIO.jpg\" alt=\"\" width=\"1361\" height=\"1259\" srcset=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/4def-PROJECT-PORTFOLIO.jpg 1361w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/4def-PROJECT-PORTFOLIO-1000x925.jpg 1000w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/4def-PROJECT-PORTFOLIO-432x400.jpg 432w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/4def-PROJECT-PORTFOLIO-865x800.jpg 865w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/4def-PROJECT-PORTFOLIO-768x710.jpg 768w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/4def-PROJECT-PORTFOLIO-13x12.jpg 13w\" sizes=\"(max-width: 1361px) 100vw, 1361px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-size: 120%; background-color: #cfffff; color: #282828;\"><strong>4.How to upload a VIDEO<\/strong><\/span><\/h2>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt;Menu <span style=\"color: #768c8c;\">Dashboard \/ Projects &amp; Products: <\/span><\/strong>click button &#8220;<strong>Add New&#8221; <\/strong>and choose Project portfolio.<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>> Enter: <\/strong>Title Video<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">&gt; <strong>Short Description <\/strong>of your video (write in english)<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt; Long Description: <\/strong>here copy and paste&nbsp;your <strong>link Vimeo or You tube<\/strong> Video. In this page if you want you can write too a <strong>long description about your Video<\/strong> (write in english)<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>> Upload Photo for cover<\/strong><strong>&nbsp;<\/strong><strong>Video preview: <\/strong>Please upload only 1 photo (not more) on top right for <strong>Cover preview Video<\/strong>.<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt; Choose <\/strong>best Categories &amp; Tags on VIDEO section.<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt; Click <\/strong>submit for review.<\/span><\/p>\n<p><span style=\"font-size: 120%;\"><strong><span style=\"color: #33cccc;\">Wait for our confirmation of publication<\/span><\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-22424 size-full\" src=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/5-VIDEO.jpg\" alt=\"\" width=\"1361\" height=\"1195\" srcset=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/5-VIDEO.jpg 1361w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/5-VIDEO-1000x878.jpg 1000w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/5-VIDEO-456x400.jpg 456w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/5-VIDEO-911x800.jpg 911w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/5-VIDEO-768x674.jpg 768w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/5-VIDEO-14x12.jpg 14w\" sizes=\"(max-width: 1361px) 100vw, 1361px\" \/><\/p>\n<h2>&nbsp;<\/h2>\n<h2><span style=\"font-size: 120%; color: #282828; background-color: #cfffff;\"><strong>5. How to create a Product ON SALE &amp; shipping<\/strong><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt;Menu Dashboard \/ Projects &amp; Products: <\/strong>click button <strong>&#8220;Add New&#8221; <\/strong>and&nbsp; choose<strong> &#8220;Product on Sale&#8221;<\/strong><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>>Enter: <\/strong>Title &amp; Price (VAT of your country includes) of your product.<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>>Short Description:<\/strong> write<span style=\"color: #808080;\"> <strong>in english<\/strong><\/span> most important features of your product: kind of <\/span><span style=\"font-size: 120%; color: #768c8c;\">product, materials, measurement or size, maintenance etc...<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt;Long Description, <\/strong>space dedicated to:<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">1-<strong>&nbsp; A<\/strong> <strong>long description<\/strong> of your product<span style=\"color: #808080;\"> (please write in english)<\/span><\/span><\/p>\n<p><span style=\"color: #768c8c; font-size: 120%;\">2- Just below write your <strong>Shipping &amp; Returns<\/strong> conditions (please write in english) <\/span><\/p>\n<p><span style=\"color: #33cccc;\"><span style=\"font-size: 120%;\"><strong>Note:<\/strong> Don&#8217;t worry about font text and pagination, we&#8217;ll take care of it!<\/span><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt;Upload <\/strong><strong>photos of your products:<\/strong><\/span><\/p>\n<p><strong><span style=\"font-size: 120%; color: #768c8c;\">How many photos can I upload?&nbsp; <\/span><\/strong><span style=\"font-size: 120%; color: #768c8c;\">You can upload max.10 photo<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>What Is the photo scheme? <\/strong>Free&nbsp;format, clear background and good image quality. <\/span><strong><span style=\"font-size: 120%; color: #768c8c;\">Weigh photo max.5MB<\/span><\/strong><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>Can I upload a photo with ambiental background? <\/strong>Yes, you can upload one or two photo with ambiental background.&nbsp;<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt; Choose <\/strong>best Categories and Tags for your product on <strong>SHOP<\/strong> section.<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt; Click <\/strong>submit for review.<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #33cccc;\"><strong>Wait for our confirmation of publication<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-22451 size-full\" src=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/PRODOTTO-IN-VENDITA-def.jpg\" alt=\"\" width=\"1361\" height=\"1531\" srcset=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/PRODOTTO-IN-VENDITA-def.jpg 1361w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/PRODOTTO-IN-VENDITA-def-1000x1125.jpg 1000w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/PRODOTTO-IN-VENDITA-def-356x400.jpg 356w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/PRODOTTO-IN-VENDITA-def-711x800.jpg 711w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/PRODOTTO-IN-VENDITA-def-768x864.jpg 768w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/PRODOTTO-IN-VENDITA-def-11x12.jpg 11w\" sizes=\"(max-width: 1361px) 100vw, 1361px\" \/><\/p>\n<hr>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 130%; background-color: #cfffff; color: #282828;\"><strong>Shipping settings:<\/strong><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>&gt;Menu Dashboard \/ Settings<\/strong><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>>Click: <\/strong>Shipping<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\"><strong>>Select shipping features:<\/strong><\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">You can setting shipping <strong>by weight<\/strong> or <strong>by country<\/strong>.<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">If you choose <strong>shipping by weight<\/strong> option you will have to enter the relative information about it.<\/span><\/p>\n<p><span style=\"font-size: 120%; color: #768c8c;\">Otherwise if you choose <strong>shipping by country<\/strong>, choose a standard rate for each country and leave the weight settings to zero.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-22425 size-full\" src=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/SHIPPING.jpg\" alt=\"\" width=\"1360\" height=\"1628\" srcset=\"https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/SHIPPING.jpg 1360w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/SHIPPING-1000x1197.jpg 1000w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/SHIPPING-334x400.jpg 334w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/SHIPPING-668x800.jpg 668w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/SHIPPING-768x919.jpg 768w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/SHIPPING-1283x1536.jpg 1283w, https:\/\/ei-design.org\/wp-content\/uploads\/2021\/07\/SHIPPING-10x12.jpg 10w\" sizes=\"(max-width: 1360px) 100vw, 1360px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n\n\t\t<\/div>\n\t\t\n<style>\n#col-1729096804 > .col-inner {\n  padding: 0px 5px 0px 26px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":[],"_links":{"self":[{"href":"https:\/\/ei-design.org\/en\/wp-json\/wp\/v2\/pages\/22415"}],"collection":[{"href":"https:\/\/ei-design.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ei-design.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ei-design.org\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/ei-design.org\/en\/wp-json\/wp\/v2\/comments?post=22415"}],"version-history":[{"count":20,"href":"https:\/\/ei-design.org\/en\/wp-json\/wp\/v2\/pages\/22415\/revisions"}],"predecessor-version":[{"id":24605,"href":"https:\/\/ei-design.org\/en\/wp-json\/wp\/v2\/pages\/22415\/revisions\/24605"}],"wp:attachment":[{"href":"https:\/\/ei-design.org\/en\/wp-json\/wp\/v2\/media?parent=22415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}